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Dear Bitchy Waiter, Episode 14
Posted by Staffvibe *
Posted April 10, 2019 | 0 favorites
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Description
This week's questions: 1. How do you be a better server when you're socially awkward and shy? 2. What do you do when the credit card tip doesn't total to what the customer added it up to be?
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  • Paul Gernhauser
    Paul Gernhauser It can be wishy washy. I’ve had a check where the bill was 50$, and they totaled to check to read 40$. Do you take a negative amount?
    April 10, 2019
  • Kellie B.
    Kellie B. i agree with BW. we know what the law says but it doesn't always make sense. you can usually tell what the customer intended, go with that and don't try and screw them over, if they contend, then deal with it then. I've never had anyone contend me in over...  more
    April 10, 2019 - 2 like this
  • Kellie B.
    Kellie B. nothing gets changed on their paper slip, they get charged with what is entered into the computer. if an issue arises, you always have that paper trail. are you in Canada or somewhere where they enter it direcyly into the computer?
    April 10, 2019
  • Kellie B.
    Kellie B. so, I've had tables total upwards of $50 what it should be. so you would keep the extra $50? that seems wrong to me...
    April 10, 2019 - 1 likes this